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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Satisfy human resource requirements
   • Determine human resource needs and requirements according to plan requirements
   • Develop role specifications according to enterprise format and procedures
   • Consider internal and external options with staff selected according to enterprise policy, role descriptions, procedures and legislative requirements
   • Appoint staff following enterprise procedures
   • Implement performance management systems
2. Provide technology requirements
   • Determine technology specifications within enterprise policy and budgets
   • Install or contract technology within budget and timelines, and meet all legal requirements
   • Regularly review technology performance against specifications and establish contingency plans
3. Provide infrastructure needs
   • Specify infrastructure needs and source within budget and timeframes, and according to enterprise’s purchasing policies
   • Revise needs to continuously support distribution plan

Performance Evidence

Evidence of the ability to:

organise and document human resource requirements for the distribution plan

determine and organise suitable technology and infrastructure requirements for the organisation relating to the distribution plan

determine and organise other infrastructure requirements for the distribution plan.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

identify and describe key features of facilities and infrastructure required for servicing a distribution plan

identify and explain human resource procedures and requirements, considering the relevant legislation

identify key features and requirements of IT to service the distribution plan

explain the role of logistics, and discuss procurement techniques and tools relating to distribution plans

outline technology resources relating to distribution plans.

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